QuickBooks error code 6000, 77 is often seen when the file is stored in the wrong folder. These days the accounting standards and the software have transformed the way entrepreneurs carry out their accounting activities. But the QuickBooks error code 6000, 77 plagues the system, when the user does not have enough of the permissions to gain access to any QuickBooks file.
You may get the error message on your screen:
We're sorry. QuickBooks encountered a problem. Error codes: (-6000, -77)
The users are required to resolve this issue as soon as possible, as it might cause some serious damage to the data. Thus, if you are facing any -6000 series error codes, do not avoid it and make sure to resolve it as soon as possible.
Factors causing QuickBooks Error -6000, -77 when opening a company file
There can be multiple factors causing QuickBooks error code 6000, 77, a few of which can be as follows:
The user can encounter this error, in case the user is having insufficient authorization to the server system
Also, if the company file is damaged or corrupted, the error is most probable to occur
QuickBooks Error 6000, 77 can also be seen, if the QuickBooks is not updated to the latest release
The user can also come up with this error if the company file that the user is trying to open is missing or damaged
If you are running an outdated QuickBooks version, then it is most probable to come up with this error
Also, if the company file is stored on external storage instead of being in the local drive or a network
In case a mapped drive is referred to for opening the company file, the user could encounter with such error
Several solutions to QuickBooks error code 6000 77
The error can be successfully fixed by simply recreating the damaged folder. The steps involved in here are as follows:
The very first step is to open the windows explorer, press Windows + E keys and then move to the C:\ drive of the system
And then, the user needs to craft a new folder in the C: drive and then name it QBtest123
Moving ahead, open the folder that the company file is located
The next step is to right click the .qbw file and then click on the copy from the drop-down list
Once done with that, the user will have to paste the file into the newly created files
And then set windows access permissions to share the company file
Followed by, opening QuickBooks desktop and then open the file from the
new location.
Alternate solutions:
In order to resolve the error you can Rename the .ND or .TLG files
Configuration files .ND or .TLG allow QuickBooks Desktop to access company files in a network mode or multi-user mode. Opening QuickBooks Desktop can be affected if .ND and .TLG files are damaged or corrupted. These files can be renamed without causing data loss, as they are automatically recreated whenever you open the company file.
Find the folder containing your company file and open it.
Default Location: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
Locate files with the exact same filename as your company file, but with extensions.ND or.TLG.
Example: company_file.qbw.nd, company_file.qbw.tlg
Right-click the.nd/.tlg extension and choose Rename. After the file extension, add the word ".old" and hit enter.
Example: company_file.qbw.nd.OLD, company_file.qbw.tlg.OLD
This brings us to the end of this post where we hope that the information and the method, we have discussed above might be of great help to the user in fixing the QuickBooks error 6000, 77.
However, for any further trouble or for any further information, you can call us anytime at our toll-free number i.e., 1.800.761.1787, and our QuickBooks enterprise technical support team will be happy to help you!